Refund policy

Last updated: September 12, 2026

We want you to enjoy your Bite Me Jerky beef jerky and dried fruit. If your order is damaged, incorrect, or unsatisfactory, please contact us so we can help.

Contact us within 30 days

To request a refund or help with a product concern, email bitemejerkyco@gmail.com within 30 days of receiving your order. Include your order number, a description of the issue, and photos when relevant, such as for damaged packaging or an incorrect item.

Damaged, incorrect, or unsatisfactory products

We review each request and work with you on an appropriate resolution, which may include a refund or replacement. Please retain the packaging and any relevant photos while we review your request. If you have a food-safety concern, do not consume the product.

Do not send food back without approval

Please contact us before returning any item. Do not mail opened or unopened food products back unless we have provided return authorization and instructions. If an approved return is needed, we will explain the next steps and any applicable shipping arrangements before you send it.

Refund confirmation

We will let you know the outcome of your request by email. Approved refunds are issued to the original payment method when possible. The time for a refund to appear depends on your payment provider; contact us if you need help checking its status.

Need help with an order?

Email bitemejerkyco@gmail.com or visit Contact Us. For delivery questions, see our Shipping Policy. This policy does not limit any rights you have under applicable consumer law.